Privacy Policy
Last updated: May 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, and professional background during account creation and onboarding. We also collect usage data such as pages visited, courses accessed, and assessment responses to personalise your experience.
2. How We Use Your Information
We use your information to: (a) provide and improve the Platform; (b) personalise your learning experience and recommendations; (c) send service-related communications; (d) process payments; (e) comply with legal obligations. We do not sell your personal data to third parties.
3. Data Storage
Your data is stored securely. Account credentials are hashed and never stored in plain text. We retain personal data for as long as your account is active or as required by law.
4. Cookies and Tracking
We use cookies and similar technologies to maintain session state, analyse usage, and improve the Platform. See our Cookie Policy for full details. You may disable cookies in your browser settings, though this may affect functionality.
5. Third-Party Services
We may use third-party services for analytics, payment processing, and email delivery. These providers are contractually bound to handle your data in accordance with applicable privacy laws. We do not share your data beyond what is necessary to provide these services.
6. Your Rights
Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request correction or deletion of your data; object to processing; and data portability. To exercise these rights, contact us at privacy@zappcademy.com.
7. Children's Privacy
The Platform is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us immediately.
8. International Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on the Platform. Continued use after changes constitutes acceptance.
10. Contact
For privacy-related queries, contact our Data Protection contact at privacy@zappcademy.com.